$550M Operator of 90 Nation-Wide Outpatient Diagnostic Centers

Situation

An operational transformation initiative to lift revenue and increase profitability was not delivering expected results

AOP Approach

  • AOP instituted a process transformation methodology to better organize and focus 10 client teams
  • Implemented project management office

Results

  • Over $10M of EBITDA benefits
  • Billing, scheduling, medical records and transcription process improvements were implemented across all 90 centers